Ayanz Travel Agency FAQ

We provide different kinds of tours, for example cultural trips, adventure tours, game drives, city tours and tailor-made private tours. Every tour is aimed at giving a tourist a memorable tour.

One can book for a tour through our website where you select the particular tour that you want to be part of then follow the instructions on how to make payments for it or alternatively contact our customer care team to help you in the process of booking.

The normal components in our touring packages are accommodation, transportation services, guided visits and some meals. However, specifics may change depending on the specific trip so kindly refer to our website with trip details or call us for more info.

Our touring packages do not offer flights unless stated otherwise so if needed we may help in booking flight tickets. For further information reach out to us.

Definitely; we provide tailormade itineraries that suit your specific needs as well as desires what do we need here? Talk to one of our staff members who will take down your requirements and compose an ideal package just for you

We welcome different ways of making a payment, for example credit cards, debit cards, bank transfer . During the booking process it will be in detail.

Yes, normally people are supposed to pay some amount of money so as to be sure that their bookings have been confirmed. The booking process will outline the actual amount and its payment terms.

The cancellation conditions change for various trips. For precise information about cancellation and refund kindly refer to the separate tours detailed terms and conditions.

This may involve extra fees depending on availability. Notify us quickly if there is need for any alterations in your reservations.

The packing recommendations differ from one tour to another. For every trip, we have a packing list that is meant to help you in your preparations. Commonly suggested are comfortable clothes, right kind of shoes, personal effects and any medicine that may be required.

Indeed, we strongly recommend all travelers to have travel insurance because it can cover unexpected incidences like cancellations due to emergencies or loss of luggage while travelling.

Our tours are mainly conducted in English but upon request, we can arrange guides who speak other languages. Therefore, when booking let us know your language preferences.

Most of our tours are suitable for kids and they are family-friendly. There also exist special family tours available. Thus, see specific tour details or get in touch with us if you need some advice based on your own family’s demands.

We try our best to cater for diverse tastes as well as disabilities. Kindly provide us with necessary information about it after making bookings so that this can be put into account.

Mongolia is a landlocked country. Typically, you can reach Mongolia by flying into Chinggis Khaan International Airport in Ulaanbaatar, the capital city. Direct flights are available from Berlin, Moscow, Beijing, Seoul, Hong Kong, Busan, Tokyo, Bangkok and Istanbul. Overland travel options include trains on the Trans-Siberian Railway or buses from neighboring countries.

Visa requirements vary by nationality. Check https://www.evisa.mn/en for eligible countries. If not listed, you need to obtain a visa through Mongolian embassies or consulates. Contact us or your local embassy for updates.

Mongolian cuisine is hearty and often features meats like lamb, beef, and goat, along with dairy products and grains. Traditional dishes include Buuz, Khorkhog, and Boodog. Vegetarian options exist, mainly in urban areas.

Money exchange services are available at airports, banks, and exchange offices in cities like Ulaanbaatar. ATMs are also widely available.

Send an email to our customer support team or use our website’s contact form. Our team is ready to help and resolve your issues.